Certain attitudes and behaviours emerging from the pandemic have reset consumers’ expectations of brands. In addition to this, Yu Shi Shao La faces challenges in labour availability due to the food manufacturing industry’s reliance on human touch and the increasingly tight foreign worker quotas.

The situation compelled Yu Shi Shao La to revisit and analyse their value chain, so that the company can allocate resources and make sure they are focusing on activities that help them reach their goals.

Process Management

To take more value in the supply chain, YSSL needs to take more ownership of their products beyond typical business boundaries. For a value chain to be successful, YSSL must demonstrate to consumers that it is not selling a commodity product sold only on the basis of price. They are viable options for YYSL to integrate in their supply chain and move away from the commodity model.

YSSL could adopt a forward integration strategy by performing its own distribution to improve margins. With a reputation for making one of the best roast meat products in Singapore, YSSL might open its own RETAIL OUTLET STORE or EATERY to extend its brand and draw more revenue from the company’s reputation.

Human Capital Management

a. Productivity Gainsharing Scheme 

There are various productivity incentive schemes. Productivity Gainsharing is one of them. When successfully applied, productivity gain sharing reinforces teamwork. It also creates an environment for sustained and continuous improvements.

• To increase revenue by 10%. 

• To achieve a profit margin of 15%.
•  To improve staff retention by 10%. 
• To improve productivity by 15%.