Achieving Goals Through Transformation
- Business Strategy Development
- Customer Strategy
- Human Capital Consulting
- Knowledge Management
- Decision Management
How’s Catering (formerly known as Ye Liang How Catering Service) is a halal caterer that provides quality food and service for any event. From food preparation to decoration and clean up, they attend to all catering needs.
In the catering industry, customers’ tastes and preferences change rapidly. How’s Catering found themselves constantly struggling to keep up and adapt these changes to their menus.
Besides that, despite receiving a large amount of feedback from customers, they were unable to analyse and act on them in time.
Through interviews, we also uncovered that many employees enjoy working in the company but were unclear of their career progression there. This led to morale issues in high performers.
“With their assistance, we generated numerous new business strategies and started documenting related activities. Our processes and operations were also smoothened through their advice.”
– How’s Catering