Driving Sales & Process Performance
- Human Capital Consulting
- Process Management
Established in 1993, Micro Aire-Care is a reputable distributor of high quality cleanroom systems, laboratory furniture as well as other life science and medical products in South East Asia. They offer a one-stop solution, from design to installation and after sales support.
While looking at how to grow the company, Micro Aire-Care realised that one of the key issues was the poor performance of the sales team, which was due to multiple factors including the lack of clear directions and the imbalance of incentives offered. Furthermore, there was also insufficient clarity in job roles to foster an effective work environment. Aside from that, the company’s processes and their complexities have evolved over time, resulting in growing inefficiency, redundancy and waste.