Despite being one of the leading importers and exporters of meat products and ready-to-eat products, the company faced challenges on several fronts. Its internal challenges include resistance to change amongst staff, difficulty in hiring the right personnel, lack of performance from employees and inadequate HR procedures. It also needed to improve productivity and efficiency through automated processes, new products, marketing and market expansion.

Business Strategy Consulting

• Growing the company with strategic developments of maintaining and defending core business, nurturing emerging business, and creating genuinely new businesses.
• Focus on strengthening its sales forecasting and budgeting. 
• The use of KPIs as an indicator for salary adjustment, bonus, and profit sharing. Scalable formulas for remuneration were developed and proposed to them.

Human Capital Consulting

• Development and implementation of employee evaluation processes, employee retention, employee compensation. We also recommended adopting KPIs for various departments. 
• Employee compensations and benefits and formulas for calculation were provided and run through with the key person. These were based on KPIs. KPIs were developed for the warehouse supervisor, warehouse operators, production and packing, and delivery drivers.
• Human resource strategies pertaining to hiring, onboarding, training were proposed and adopted. An example employee handbook was also recommended and adopted.

Process Management

• Proposal for the company to consider ERP or CRM software to better manage its processes such as sales, inventory, HR, and production.

Customer Strategy

• Marketing solutions including digital marketing were proposed for implementation
• Building awareness and establishing community through traditional and digital marketing.
• Increase sales and market share by expanding product and service range, improve customer experience, taking note of new entrants to the industry.

• Achieved more than 10% company growth