Navigating Post-Pandemic Business Challenges
- Business Strategy Development
- Leadership Consulting
- Human Capital Consulting
- Customer Strategy
- Process Management
Launched in 2017, Authors Interior is a design studio that specialises in providing interior design and renovation services. With a focus on storytelling through design, they aim to create meaningful environments that inspire and leave a lasting impression.
Authors Interior lacked Mission, Vision, and Value statements. Employees did not have any clear direction, creating a lack of internal processes around specific, measurable goals—something that the partners wanted to rectify. In addition, the company lacked a corporate culture, KPIs, SOPs and internal management with regard to commissions, bonuses, and profit sharing. The company also wanted to rebrand itself to bring it more in line to the challenges that the industry is facing after the pandemic.