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Digital Strategy & Process Enhancement
Digital Strategy & Process Enhancement
- Business Strategy Development
- Process Management
Flair Interiors Creation provides a full interior services and delivering the best solutions for all design matters. We are committed to design excellence, responsibility and sustainability ensuring that our clients receive the most effective and professional service.
They faced an issue of a limited online presence and lacked a digital marketing strategy for their services.
Also, there was no proper documentation procedures on company policies, internal communication, best practices and systems & personnel.
Further more, there was no system in place to keep track on customer enquiries and ongoing project statuses.
Business Strategy Development
We conducted a situational analysis by using the SWOT analysis tool, tapping on an online aggregator platform (Kluje).
We embarked on CaseTrust Accreditation and established the relevant procedures to formalise and standardise procedures for policies, communication, practices and systems & personnel.
Process Management
We also helped develop a Project Monitoring and Management Tracker platform to help the client keep track on all their incoming enquiries and project statuses.
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About 20% improvement on data traceability and availability to allow better strategy planning and decision making.
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With CaseTrust accreditation and participation on online aggregator platform, there is about 20% increase of enquiry and sales revenue.