1. Introduction to performance management
2. Developing performance management systems
- Performance appraisal
- Performance management
3. Implementing performance management systems
- Difference between results and behaviour
- Identify employee skills
- Develop performance standards
- Method of measurement
4. Tool for effective performance management
- Fundamentals and steps of performance reviews
- Creating individual development plans
- Effective feedback management
- Best practice in performance reviews
5. Creating a positive performance culture
- Create a positive performance culture
- Build a culture that focuses on values and strengths
This course focuses on the latest and best practices in managing employee performance. It involves directing and supporting employees in line with the organisation’s vision and mission, and ensuring that the organisation’s strategic goals reflect the needs of the business and are understood by all.
The course is ideal for the management, heads of departments, human resource personnel, leaders and/or managers.
Upon completion of the course, participants would be able to:
- Manage good and poor performance
- Provide effective feedback to others
- Formulate an effective performance appraisal
1. Introduction to performance management
2. Developing performance management systems
- Performance appraisal
- Performance management
3. Implementing performance management systems
- Difference between results and behaviour
- Identify employee skills
- Develop performance standards
- Method of measurement
4. Tool for effective performance management
- Fundamentals and steps of performance reviews
- Creating individual development plans
- Effective feedback management
- Best practice in performance reviews
5. Creating a positive performance culture
- Create a positive performance culture
- Build a culture that focuses on values and strengths
This course focuses on the latest and best practices in managing employee performance. It involves directing and supporting employees in line with the organisation’s vision and mission, and ensuring that the organisation’s strategic goals reflect the needs of the business and are understood by all.
The course is ideal for the management, heads of departments, human resource personnel, leaders and/or managers.
Upon completion of the course, participants would be able to:
- Manage good and poor performance
- Provide effective feedback to others
- Formulate an effective performance appraisal