1. Learning Core Leadership Practices
- Being a role model
- Making an impact
- Focusing on following a vision
- Encouraging collaboration
- Being positive
- Results Orientation
2. Identify Your Leadership Style
- Autocratic leaders
- Delegative leaders
- Participative leaders
3. How to Delegate
- Define the task at hand
- Make sure it is SMART (specific, measurable, attainable, relevant, time-bound) and ethically recorded
- Identify the best team or team member for the job
- Communicate why they have been selected
- Explain the goal to be achieved
- Discuss how the task should or could be executed
- Agree on a deadline
- Keep communication open throughout the duration of the task
- Provide feedback after completion
4. Motivating a Team
- The freedom to make decisions
- Having realistic goals
- Being recognised for achievements
- Recognising progress on your team
- Differences in gender at the workplace
5. Make Good Decisions
- Analytical decision making
- Behavioral decision making
- Conceptual decision making
- Directive decision making
6. Managing Conflict
- Confronting the situation
- Collaborating to problem solve
- The formal complaint process
- Understanding why conflict arises
- Handling difficult personalities at work
- Managing stress and emotions
- Managing relationships with senior management
7. Performance Management
- Conducting annual appraisals
- Giving feedback
- Empowering employees
- Using performance management tools
- Using Key Performance Indicators (KPIs)
- Implementing personal development plans
8. Digital Leadership Skills
This is a specialised programme designed to help participants learn new leadership techniques and refine existing skills to run their team. It includes topics on assertive communication, motivation methods and coaching.
Leadership training is ideal for anyone in a supervisory role, from people who have just stepped up to a new position to more experienced managers who want to stay on top of their game.
Upon completion of the course, participants would be able to understand:
- The different types of leaders and ways to handle co-workers
- Method for delegating tasks
- Ways to motivate a team
- Decision making skills
- Ways to manage conflict
- Method for measuring the performance of employees
1. Learning Core Leadership Practices
- Being a role model
- Making an impact
- Focusing on following a vision
- Encouraging collaboration
- Being positive
- Results Orientation
2. Identify Your Leadership Style
- Autocratic leaders
- Delegative leaders
- Participative leaders
3. How to Delegate
- Define the task at hand
- Make sure it is SMART (specific, measurable, attainable, relevant, time-bound) and ethically recorded
- Identify the best team or team member for the job
- Communicate why they have been selected
- Explain the goal to be achieved
- Discuss how the task should or could be executed
- Agree on a deadline
- Keep communication open throughout the duration of the task
- Provide feedback after completion
4. Motivating a Team
- The freedom to make decisions
- Having realistic goals
- Being recognized for achievements
- Recognizing progress on your team
- Differences in gender at the workplace
5. Make Good Decisions
- Analytical decision making
- Behavioral decision making
- Conceptual decision making
- Directive decision making
6. Managing Conflict
- Confronting the situation
- Collaborating to problem solve
- The formal complaint process
- Understanding why conflict arises
- Handling difficult personalities at work
- Managing stress and emotions
- Managing relationships with senior management
7. Performance Management
- Conducting annual appraisals
- Giving feedback
- Empowering employees
- Using performance management tools
- Using Key Performance Indicators (KPIs)
- Implementing personal development plans
8. Digital Leadership Skills
This is a specialised programme designed to help participants learn new leadership techniques and refine existing skills to run their team. It includes topics on assertive communication, motivation methods and coaching.
Leadership training is ideal for anyone in a supervisory role, from people who have just stepped up to a new position to more experienced managers who want to stay on top of their game.
Upon completion of the course, participants would be able to understand:
- The different types of leaders and ways to handle co-workers
- Method for delegating tasks
- Ways to motivate a team
- Decision making skills
- Ways to manage conflict
- Method for measuring the performance of employees
