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3. The last group are companies who has experienced before but the business did not improve after spending time and money.
2. Minority would have heard of it and have the perception that it is too complicated and costly which is only suitable for bigger companies.
These are common issues which business owners shared with us. Our unique approach and experience enable us to cut through the issues and go straight core pain points of the company. Our systematic solutions are customized according to individual companies base on their current structure, business model and the industry they operate in.
Contact us for the first round of discussion. Otherwise, read on to find out more on the results from our clients after the project and some of their video testimonials.
60% reduction in customer complaints.
Increase from 62.5% to 80% in customer retention.
20% increase in Customer Lifetime Value
2% - 8% increase in sales.
10% Increase in annual revenue
5% increase in no of clients
20% increase in new customers
20% increase in revenue from digital effort
25% reduction in employee turnover rate.
Talent identification reaching 50% of the workforce.
60% to 80% increase in employee retention rate.
70% employee engagement rate.
70% to 85% Inventory accuracy improved from
upto 40% increase in work place efficiency
Project completion timelines reduced from 3 months to 1
Business Strategy Development
We helped Atelier Tang with market research and customer segmentation to further define their strategic plans for business growth and expansion. Furthermore, we guided them with the development of short and long-term strategies, along with a Business Continuity Plan. Processes were also set up to monitor if the targets set for key processes and activities are met.
Customer Strategy
To boost customer experience, we assisted to identify their customer touchpoints and set up respective KPIs for each of them. In addition, we enhanced the flow of their customer complaint and feedback process after identifying existing issues. With our help, they are now more confident in the quality of service provided to clients.
Process Management
Another area we looked into was the reorganisation of their system for business operations. This led to higher accountability and transparency in the tasks handled by employees, and also ensured that they will abide by the regulations.
The duration to finalise a project after handover shortened to 1 month, instead of taking up 2 – 3 months.
Business Strategy Development
We helped Atelier Tang with market research and customer segmentation to further define their strategic plans for business growth and expansion. Furthermore, we guided them with the development of short and long-term strategies, along with a Business Continuity Plan. Processes were also set up to monitor if the targets set for key processes and activities are met.
Customer Strategy
To boost customer experience, we assisted to identify their customer touchpoints and set up respective KPIs for each of them. In addition, we enhanced the flow of their customer complaint and feedback process after identifying existing issues. With our help, they are now more confident in the quality of service provided to clients.
Process Management
Another area we looked into was the reorganisation of their system for business operations. This led to higher accountability and transparency in the tasks handled by employees, and also ensured that they will abide by the regulations.
The duration to finalise a project after handover shortened to 1 month, instead of taking up 2 – 3 months.
Goh & Foong Contractors has been a provider of plumbing and sanitary services for over 30 years.
They serve the town council, commercial owners, interior designers and managing agents.
Business Strategy Development
We helped Atelier Tang with market research and customer segmentation to further define their strategic plans for business growth and expansion. Furthermore, we guided them with the development of short and long-term strategies, along with a Business Continuity Plan. Processes were also set up to monitor if the targets set for key processes and activities are met.
Customer Strategy
To boost customer experience, we assisted to identify their customer touchpoints and set up respective KPIs for each of them. In addition, we enhanced the flow of their customer complaint and feedback process after identifying existing issues. With our help, they are now more confident in the quality of service provided to clients.
Process Management
Another area we looked into was the reorganisation of their system for business operations. This led to higher accountability and transparency in the tasks handled by employees, and also ensured that they will abide by the regulations.
"We worked with Advanced Consultancy for our Business Excellence (BE) framework and it has been fruitful.
The professionalism, the assistance and guidance has been most helpful and we couldn’t have asked for a better consultant. They had most definitely helped us in the journey."
Vince Yip
Business Development
Manager,
The Floor Gallery
"The consultant has been very patient and helpful with us. Through the program, we have gained more insights and knowledge to advance our growth as a company to meet modern demand and internationalisation."
Kenneth Heng
Director,
Pacific Packaging
"Thank you so much for your hard work and leadership in helping us to navigate through it all. Sincerely appreciated."
Walter Tarca
President, Forefront Medical
Served as the lead auditor for management systems at an independent certification body, training hundreds of auditors.
Darshan first joined the National Productivity Board, a predecessor organisation of SPRING Singapore and Enterprise Singapore as a Senior Officer.
Yi Vean is a Professional Singapore Certified Management Consultant (PSCMC) certified by TÜV SÜD in the areas of Standards Adoption and Business Strategy Development.
Ben is a skilled Management Consultant with more than 25 years of experience in planning, developing and executing performance excellence initiatives to help enterprises achieve their mission, improve results, and become more competitive.
Kai Lip is experience in both the retail and manufacturing environment. He comes with more than 20 years of experience in the two fields where he managed small and large businesses
John is a certified Practicing Management Consultant by Singapore Business Advisors & Consultants Council and Certified Productivity Consultant by Singapore Productivity Centre.
Angel’s expertise ranges across Training/Coaching, Financial Planning & Analysis (FP&A), Finance Modelling, Business Development, Accounting and Strategic Planning.
Oxford trained and US educated, Alex is a visionary, multi-cultural and hands-on business leader, with experience in start-ups, SMEs, local-listed companies and global MNCs.
Candice’s broad experience in both the public and private sectors spans across industry and business capabilities development,
All of our consultants are Singapore Certified Management Consultants (SCMC) certified by TÜV SÜD and Registered Management Consultants (RMC) recognised by Enterprise Singapore.
We’re bringing you the same business strategies used by the world’s most successful companies.
We provide a customised approach based on your organisation’s needs and goals.
Our services are eligible for government funding and they will help with up to 70%* of the cost.
You can apply for EDG if your company:
• Is registered and operating in Singapore
• Has a minimum of 30% local shareholding
• Is in a financially viable position to start and complete the project
All our consultants have a wealth of experience and achieved Singapore Certified Management Consultant certification that is recognised by Enterprise Singapore. Apart from the dedicated consultant tagged to your project, you will have the support of our whole consulting team.
It takes approximately 6 to 8 weeks.
There is no guarantee as there are various factors involved. We will help you to perform an evaluation and write a proposal for the grant application. Based on our experience, almost 100% of our clients had their grant applications approved.
No fees will be charged if the grant application is not approved. The Business Proposal will be passed to you as a gesture of goodwill.
Yes, we will be assisting you every step of the way, from the grant application to the completion of project and submission for reimbursement.
Majority of local SMEs will receive up to 70% funding through EDG. For more information, please click here.
The project will require approximately 4 – 6 months for completion.
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