Existing staff are ageing within the next 5-10 years. Furthermore, their foreign talent has a higher turnover rate, leading to sustainability issues for the business.

To compound their issues, there is a lack of initiatives and action taken to understand employees’ needs to tackle the problem.

On top of that, the company is only using a single channel for recruitment process. The Hiring Manager conducted interviews without a structured and bias-free guideline available to assist the process, while younger talents left the company from a lack of career advancement opportunities and the organisation culture.

Human Capital Consulting

We introduced the 9-box grid talent management tool which assisted TFG to map their organisation’s talent pool based on performance and potential. This tool not only helps to identify TFG’s talents, but also guides TFG to implement the necessary tools to groom these high performers.

Furthermore, to obtain a more holistic view of each employee and his or her contributions, we recommended the implementation of a 360 Performance Review.

In addition, we suggested to establish an Employee Engagement Survey to gain deeper insights on employee satisfaction.

• Employee satisfaction rate increased to 50%

• Reduced average time to fill open positions to 1 month.